We have shipped out the parcel, and We have contacted EMS logistics many times, and EMS has provided local contact information multiple times, stating that they have notified you to handle customs clearance. As you can check that the official website can check it, and the logistics waybill is also available. At the same time, we also called the local ems phone number provided by EMS in Pakistan 03335119699, and recorded a video. The local ems staff said that they have the package and have notified you to handle customs clearance issues, but you do not deal with it. Please handle the customs clearance process as soon as possible, so you can receive the parcel, thank you.